Privacy and Data Protection

Your trust matters. We protect it.

At Hickling Hacks, we take privacy and data security seriously. Whether you’re a student, parent, tutor or school partner, you have the right to know how your information is handled — and to feel confident that your data is in safe hands.

This page outlines our approach to data protection in a clear, accessible way.

For full details, you can read our complete Privacy Policy (PDF).

How We Use and Protect Your Information

We collect and use personal data for one simple reason: to deliver high-quality tutoring services. This includes contact details, academic information, and progress records — all handled with care and in accordance with UK GDPR regulations.

We ensure that:

Only authorised team members access your data
Personal data is securely stored using encrypted, password-protected systems
Sensitive information (e.g. about children or vulnerable adults) is reviewed regularly and stored with additional safeguards
No data is ever sold, and we do not use your information for third-party marketing

Legal Grounds for Data Collection

We process personal information under the following lawful bases:

To fulfil a tutoring or service contract
To comply with legal obligations (e.g. safeguarding)
Where there is a legitimate educational or operational interest
With your consent — which you may withdraw at any time

Your Rights

Under UK data protection law, you have rights over your personal information, including:

Accessing the data we hold about you
Correcting inaccurate data
Requesting deletion of your data
Restricting or objecting to certain types of processing
Receiving your data in a transferable format

To exercise these rights or to ask any questions, email: Kirsty@HicklingHacks.co.uk

Security and Breach Protocols

We implement multiple safeguards to keep your data secure — including regular reviews, secure storage, and encrypted communications. In the unlikely event of a breach, we will: